Bad customer service - sick of excuses!

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Posts: 38
Joined: Fri Jan 31, 2014 11:36 pm
Location: Ft Lauderdale Florida
Country:
USA
PostPosted: Thu Oct 27, 2022 9:10 am
Another, Quadratec jeep parts

Ordered a set of new pro-comp 15x10 (8 holes) polished aluminum wheels in June for my '93 wrangler. Still on backorder as of today (10-27-22). Originally told they had in stock, so I ordered.

Ordered new pair of bucket seats as well, in stock. They lost passenger seat during delivery in July. Now that's on backorder also..lol

Luckily the jeep is torn apart as I'm about to paint and reassemble, so I have some time to spare, but not much.

But to their credit...I do get weekly emails that they're still on backorder..lol



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Posts: 5787
Joined: Tue Sep 16, 2008 1:17 pm
Location: Pahrump NV.
Country:
USA
PostPosted: Sat Oct 29, 2022 5:46 am
I have had similar problems with both Quadratec AND 4 Wheel parts..

Web sight says parts in stock so you order stuff just to find out its NOT in stock! both companies!


Rockauto
Made order on several occasions Parts end up coming from 4 different warehouses and still takes two - three weeks to get your stuff on average. And they over charge on shipping.
Dennis B.
A&P Mechanic, FCC General radio Telephone Operator
Line Maintenance A&P Mechanic and MOC Tech specialist.
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